168ph Privacy Policy

This Privacy Policy applies to all personal data collected and processed by 168ph in connection with your use of the 168ph platform, accessible at 168ph.net, including all games, betting markets, account features, customer support services, and promotional activities offered on the platform.

For the purposes of this Privacy Policy, 168ph acts as the data controller — meaning we determine the purposes and means by which your personal data is processed. Where 168ph engages third-party service providers to process data on our behalf, those parties act as data processors and are bound by strict contractual data protection obligations.

This Policy is written in English and is directed at players physically located within the Republic of the Philippines. By creating a 168ph account or using the platform in any capacity, you acknowledge that you have read and understood this Privacy Policy.

168ph collects the following categories of personal data in the course of operating the platform and serving registered Filipino players:

168ph does not knowingly collect sensitive personal data such as health information, racial or ethnic origin, religious beliefs, or biometric data unless specifically required for regulatory compliance (e.g., disability-related responsible gaming accommodations).

168ph collects personal data through the following primary channels:

• Direct Submission: Data you provide when creating your 168ph account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated Technical Collection: Data collected automatically as you interact with the 168ph platform, including IP addresses, device identifiers, browser characteristics, and navigation patterns captured through cookies and similar tracking technologies.
• Payment Processors: Transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, and other accepted payment partners when you conduct financial transactions on 168ph.
• Identity Verification Providers: Data returned by third-party KYC and identity verification service providers when we verify your age, identity, or address using the documents you submit.
• Fraud Prevention Services: Risk signals and device fingerprinting data received from fraud detection partners to help protect your 168ph account and the integrity of the platform.

168ph processes your personal data on one or more of the following lawful bases, depending on the specific processing activity involved:

• Contractual Necessity: Processing required to perform the contract between you and 168ph — including account creation, game access, deposits, withdrawals, and customer support.
• Legal Obligation: Processing necessary for 168ph to comply with applicable Philippine law, including anti-money laundering regulations, gaming licensing requirements, age verification mandates, and tax reporting obligations.
• Legitimate Interests: Processing carried out in pursuit of 168ph's legitimate business interests, including fraud detection and prevention, platform security, abuse prevention, and internal analytics — provided those interests are not overridden by your fundamental privacy rights.
• Consent: Processing for optional purposes such as marketing communications and personalised promotion delivery, carried out only where you have provided clear, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

168ph uses collected personal data for the following specific purposes:

• Creating and managing your 168ph account, including verifying your identity, age (21+ requirement), and eligibility to play.
• Processing deposits and withdrawals in Philippine Peso (PHP) through your chosen payment method, including GCash, Maya, BPI, BDO, Metrobank, and other accepted channels.
• Providing customer support services, including responding to enquiries, resolving disputes, and processing account-related requests submitted via live chat or email.
• Monitoring gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour and applying responsible gaming tools where appropriate.
• Detecting, investigating, and preventing fraud, cheating, collusion, money laundering, and other prohibited activities that would harm players or the integrity of the 168ph platform.
• Complying with regulatory and legal obligations, including reporting requirements under applicable Philippine gaming and financial regulations.
• Sending transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• Sending promotional communications and personalised offers where you have opted in to receive such communications. You can opt out at any time through your account settings.
• Improving the 168ph platform through analysis of aggregated usage patterns, game performance data, and player feedback.

168ph does not sell your personal data. We share personal data only in the following limited and controlled circumstances:

• Payment Processors: Financial transaction data is shared with your chosen payment provider (GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, 7-Eleven CLiQQ) solely to process your deposits and withdrawals.
• Identity Verification Providers: Identity and document data is shared with authorised KYC service providers for the purpose of verifying your identity, age, and address as required by applicable regulations.
• Fraud Prevention Partners: Technical and usage data may be shared with fraud detection service providers to protect the platform and your account from unauthorised activity.
• Regulatory and Law Enforcement Authorities: 168ph will disclose personal data to competent Philippine government authorities, regulators, or law enforcement agencies where required to do so by applicable law, court order, or regulatory directive.
• Group Companies: Personal data may be shared within the 168ph corporate group where necessary for internal administrative, compliance, or operational purposes, subject to equivalent data protection obligations.

All third-party service providers who process personal data on behalf of 168ph are contractually obligated to process that data only for the specific purposes authorised by 168ph and to maintain appropriate technical and organisational security measures.

168ph uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function correctly, including maintaining your logged-in session, remembering your language preferences, and enabling security features. These cookies cannot be disabled.
• Functional Cookies: Used to remember your platform preferences and personalise your experience, such as your preferred game categories or display settings.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and interact with the 168ph platform, enabling us to identify areas for improvement. No individual player is identifiable from analytics data.
• Security Cookies: Used to support fraud detection, bot prevention, and account integrity monitoring across sessions.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 168ph platform. 168ph does not use third-party advertising or retargeting cookies.

168ph retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active Accounts: Personal data is retained for the full duration of your registered 168ph account, plus any additional period required by applicable regulatory obligations after account closure.
• Financial Records: Transaction records and associated identity data are retained for a minimum of five (5) years following the transaction date, in accordance with applicable Philippine anti-money laundering regulations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Customer Support Records: Support communications are retained for a minimum of two (2) years from the date of resolution to enable dispute management and quality assurance.
• Marketing Data: Marketing consent records and communication histories are retained until you withdraw consent, plus a reasonable additional period to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original personal information.

As a 168ph player, you have the following rights with respect to your personal data. To exercise any of these rights, contact the 168ph support team using the details provided in Section 14.

• Right of Access: You may request a copy of the personal data 168ph holds about you, together with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held by 168ph. For basic account details, you may also update your information directly through your account settings.
• Right to Erasure: In certain circumstances, you may request deletion of your personal data. Note that this right is subject to overriding legal obligations — for example, 168ph cannot delete financial records it is required to retain under anti-money laundering law.
• Right to Restrict Processing: You may request that 168ph temporarily suspend certain processing activities while a data accuracy dispute is resolved or a legitimate interests objection is considered.
• Right to Object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes. You also have an absolute right to object to processing for direct marketing purposes.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

168ph implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 168ph platform.
• Encryption at rest for databases containing sensitive personal and financial data.
• Role-based access controls ensuring that 168ph personnel can only access personal data necessary for their specific job functions.
• Regular security assessments, penetration testing, and vulnerability scanning of platform infrastructure.
• Multi-factor authentication requirements for administrative access to production systems.
• Incident response procedures enabling rapid detection, containment, and notification in the event of a data breach.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 168ph will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

The 168ph platform is strictly intended for individuals who are at least 21 years of age, consistent with the applicable Philippine minimum age requirement for casino-style online gaming. 168ph does not knowingly collect personal data from individuals under 21 years of age.

Age verification is a mandatory step in the 168ph registration and KYC process. Where 168ph discovers or suspects that a registered account is held by an individual under 21, the account will be immediately suspended, all balances will be frozen pending investigation, and any winnings derived from play will be voided. All personal data associated with an underage account will be deleted in accordance with applicable law.

If you believe that a minor has successfully registered on the 168ph platform, please contact our support team immediately so the matter can be investigated and resolved promptly.

The 168ph platform may contain references or links to third-party websites, payment portals, or service interfaces — for example, when you are redirected to your bank's authentication page to complete a deposit. These third-party environments operate under their own independent privacy policies, which 168ph does not control and is not responsible for.

168ph encourages you to review the privacy policies of any third-party service you interact with in connection with your use of the platform. The inclusion of a reference to a third-party service on the 168ph platform does not constitute an endorsement of that party's data practices.

Once you leave the 168ph platform environment — whether by clicking a payment redirect or navigating independently to an external site — this Privacy Policy no longer applies to data processed by that external party.

168ph reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or platform features. The effective date of the most current version is displayed at the top of this page.

Where changes are material — meaning they meaningfully affect how your personal data is used or the rights available to you — 168ph will provide advance notice through the platform or via your registered email address before the changes take effect. For minor clarifications or corrections that do not affect the substance of the Policy, changes may take effect immediately upon publication.

Your continued use of the 168ph platform following publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any material change, you may request account closure by contacting our support team, subject to resolution of any outstanding financial obligations.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 168ph has handled your personal data, please contact us through any of the following channels:

• Live Chat: Available 24/7 directly on the 168ph platform — the fastest way to reach our support team for urgent data concerns.
• Email: [email protected] — please include "Privacy Request" or "Data Rights" in your subject line so your message is directed to the appropriate team.
• FAQ: Visit the 168ph FAQ page for answers to common questions about account data, KYC, and privacy settings.

168ph takes all privacy complaints seriously and will investigate each one thoroughly. If you submit a formal complaint and are not satisfied with our response, you may have the right to escalate the matter to the relevant Philippine data protection or gaming regulatory authority.